Payment Policy.

All bookings can only be CONFIRMED once the details of a valid credit card have been preauthorised. Details of a valid credit card and the card’s CVV number (this does not include debit cards or Eftpos cards) will be held as security for the room. A credit card or Photo I.D. may be asked for at check in.
Management has the right to cancel a reservation on arrival if a credit card cannot be produced or the credit card declines. Management may charge a bond to the credit card supplied.

Where damage to facilities occur or the room is left in an unacceptable state of uncleanliness, which includes an unpleasant odour an additional cleaning charge of $200.00 will be charged to that card.

Online bookings.

All online credit card bookings incur a credit card fee (Visa/MasterCard) of 2.25%. The fee is waivered if payment is made either by debit card, eftpos or cash.

Payment Terms and Conditions.

All rates quoted are in NZ dollars for two people, on a per night basis and includes GST of 15%. All accounts must be settled with 37 The Landing Motel, in NZ dollars. The price advertised may differ from the price charged to the credit card account due to exchange rates or credit card fees.

Any outstanding invoices/accounts for rooms and services, will incur recovery costs if a debt collecting agency has to be contracted for the recovery of monies owing to 37 The Landing Motel.

37 The Landing Motel does not accept liability for any indirect or consequential loss arising out of the use of, or connection with its website or for any product or services purchased from this website for rooms purchased from online booking systems, unless previously agreed net rates for agents.

Cancellation Policy.

Reservations made through the office or our website: www.landingmotel.co.nz may be cancelled up to 48hrs prior to the date of arrival.
For all other online booking channels, a 7-day cancellation policy applies. Therefore, failure to cancel or amend an online booking made, 7-days prior to date of check-in will result in an automatic charge for the first night’s accommodation booked to the credit card supplied.
Smoking is prohibited in the rooms.

Note

All care is taken but the Management takes no responsibility for valuables left in a unit, laundry or motor vehicle in the carpark. Please respect other guests by ensuring noise is kept to a minimum and that visiting guests of the Lead Guest vacate the property by 9.00pm. If any of the policies or rules above are deemed to be broken Management reserve the right to remove a guest or guests from the property with the full amount of accommodation charged.